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Questions about a ticket, an event you're hosting, or a booth you applied for? Send us a message and a real person will get back to you.

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Common questions

Where are my tickets?

They're emailed the moment your payment clears, and you can always find them under Tickets in your dashboard. Check your spam folder before writing in.

Can I get a refund?

Refund terms are set by each organizer and shown on the event page before you pay. Message us with your order number and we'll put you in touch.

How do I list my event?

Create an organizer account, then use Create Event from your dashboard. You can publish in a few minutes and start selling straight away.

How do I become a vendor?

Organizers invite vendors or open an application form for their event. Apply through the link they share and you'll hear back once they review it.

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